1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your
order, we will notify you and refund you the total amount of your order, using the original method
of payment.

2. Delivery Location
Items offered on our website are only available for delivery to addresses in USA. [We also accept
orders from international customers who are shipping to addresses in USA only.] Any
shipments outside of USA are not available at this time.

3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are
estimates and commence from the date of shipping, rather than the date of order. Delivery times
are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [2-3]
business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery,
and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions
[You can provide special delivery instructions on the check-out page of our website.]

5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how
much your order will cost, simple add the items you would like to purchase to your cart, and
proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be
advised of any charges on the checkout page.

6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at panhandlehydroculture@gmail.com

7. Questions
If you have any questions about the delivery and shipment or your order, please contact us by email (panhandlehydroculture@gmail.com) or phone (304-596-2052)